Claims · administered by CareBridge
CareBridge gives Philippines workers, employers and programme partners a simple way to notify a claim, upload the right documents and track progress — with claims administered digitally and reviewed through the insurer-backed programme.
The claim clock
A claim moves through four visible states. Your family can see where it sits at any point, without having to ask. Tap a stage to see what happens and what we need.
Someone you named is admitted to hospital back home. Tell us as soon as you can — a message is enough to start.
What we need
- Who was admitted
- Hospital name and country
- The date they went in
Illustration of how a CareBridge claim works. Times shown are illustrative.
What you can claim for
Each claim type has a short list of documents. Open one to see what's needed. We only ask for sensitive documents when they are needed for a claim.
Hospital cashFor eligible hospital stays involving a named dependant.
- Hospital admission or discharge document
- Hospital name and country
- Admission and discharge dates
- Named dependant details
Serious illness (also called critical illness)For eligible serious illness events confirmed by medical documentation.
- Medical diagnosis confirmation
- Doctor or hospital details
- Date of diagnosis
- Named dependant details
Death benefitFor eligible death claims involving a named dependant.
- Death certificate
- Date of death
- Proof of relationship, if required
- Claimant identity details
- Payment recipient details, when required
A clearer claims process for the moments that matter most.
CareBridge helps make cross-border claims simpler to submit, easier to track and better supported from start to finish. Join the waitlist and we'll be in touch when Philippines enrolment opens.